Frequently Asked Questions

FAQs

General

How should I store my Hyperveda?

We recommend storing it in a cool and dry place away from direct sunlight for the best quality and freshness.

Where is your product manufactured?

Hyperveda is manufactured in the US.

What types of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and PayPal.

How do subscriptions work?

Instead of having to reorder each time you run out, you can purchase Hyperveda as a subscription by  setting up automatic recurring payments and deliveries at your preferred frequency; every 30, 60 or 90 days.

When subscribing, you’ll receive 10% off every order. 

You will receive automatic reminders of your upcoming order and will be automatically billed to your authorized payment method, unless canceled or postponed before the renewal date. 

You can easily pause, adjust, or cancel your subscription on your customer dashboard here.


Shipping & Returns

Where does Thorawell ship to?

Anywhere in the United States, including Alaska & Hawaii.

How much does shipping cost?

Standard Shipping on orders is $5.95.

How long will it take to ship?

Our shipping times are between 7-10 business days, depending on your location.

All orders placed after noon EST will be processed on the next business day. We can only process and ship orders Monday through Friday, excluding holidays.

Kindly allow up to 2 business days for your order to ship.

When will my subscription order be delivered?

After arranging automatic recurring payments according to your preferred frequency (every 30, 60, or 90 days), your order will be processed and dispatched on the next business day following each payment.

What is your return policy?

We have a 30-day return policy to ensure you love Hyperveda. If you don't, no hard feelings. We understand everyone's bodies are different and our formula might not work for some people.

To request a return, contact us at hi@thorawell.com.